Terms of sale
Site ownership, data processing, and terms of use and sale.
1. Seller identification
The owner of revoclima.shop (trading as «REVOCLIMA») is Italo Kaue Duarte do Nascimento, a sole trader (Spanish autónomo), with Spanish tax ID (NIF/NIE) Z1520645M and registered address at Avenida Via Júlia 11, 4º 2ª, 08042 Barcelona (Spain). Contact: info@revoclima.com and +34 611 52 13 70.
2. Products and service area
We sell air-conditioning units with installation included. Online purchase and payment are only available within our installation area: the provinces of Barcelona, Girona and Tarragona. Outside that area we offer a personalised quote.
3. Prices and VAT
Displayed prices are starting prices: they include the applicable VAT and a simple installation (up to 3 m of piping and low complexity) under normal access conditions. The final amount is confirmed after a free technical assessment and varies with the complexity of the job.
4. Installation price adjustments
The final amount may be adjusted depending on the complexity of the work, distance, additional metres of piping or trunking and the required materials. Any adjustment is agreed with you before installation.
5. Reservation and payment
To reserve your installation you pay a 50% deposit online of the displayed price via secure payment (Stripe). The remaining 50% is paid on completion, adjusted to the actual conditions. The payment methods enabled in the gateway are accepted.
6. Confirmation and timing
After payment you receive a reservation confirmation. We contact you to arrange the installation date based on availability and access conditions. The reservation does not guarantee a specific date until confirmed.
7. Warranties
Units carry the current legal warranty (up to 3 years under regulations). Installation by REVOCLIMA includes a 12-month commercial warranty on labour under normal conditions of use.
8. Withdrawal and returns
You have a right of withdrawal under consumer regulations, with the particularities of installation services. See timeframes and exceptions in the Returns and refunds policy.
9. Customer service and complaints
For queries, issues or complaints, write to info@revoclima.com. We will handle your request as soon as possible.
10. Applicable law and dispute resolution
These terms are governed by applicable Spanish and EU law. As a consumer you can use the European Commission's online dispute resolution platform: https://ec.europa.eu/consumers/odr.